Welcome to Ellie Interior! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Terms
By accessing and using Ellie Interior’s website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Order & Payment
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Cash on Delivery: We currently offer only cash on delivery (COD) as our payment method. When you place an order, you agree to make the payment in cash at the time of delivery.
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Order Confirmation: Upon placing an order, you will receive an order confirmation email detailing the products you have selected. This is not a guarantee of delivery, as it is subject to stock availability.
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Pricing: All prices displayed on our website and may be subject to change without notice.
3. Shipping & Delivery
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Delivery Process: We will process and deliver your order as soon as possible. Delivery times may vary depending on your location.
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Shipping Costs: Delivery charges will be calculated at checkout based on the shipping address you provide.
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Failed Delivery: If you are unavailable to receive the delivery or fail to pay the COD amount, we may cancel the order and return the items to our inventory.
4. Returns & Refunds
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Returns: We accept returns on items that are damaged or defective upon delivery. To request a return, please contact us within 7 days of receiving your order at [email protected].
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Refunds: Since we operate on a COD model, refunds are only processed if the item is returned damaged or incorrect. Refunds will be issued after we inspect the returned product.
5. Product Availability
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Stock Availability: All items are subject to availability. If an item you order becomes out of stock, we will notify you via email and offer you the option to choose another product or cancel your order.
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Product Descriptions: While we make every effort to display accurate product descriptions, images, and specifications, we cannot guarantee the exact appearance of the items due to variations in monitor settings or natural material differences.
6. Intellectual Property
All content on the Ellie Interior website, including text, images, logos, and product designs, are owned by Ellie Interior and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written consent.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Limitation of Liability
Ellie Interior is not responsible for any damages, losses, or expenses caused by the use or inability to use our website or products, including but not limited to direct, indirect, incidental, or consequential damages.
9. Changes to Terms
Ellie Interior reserves the right to modify or update these Terms and Conditions at any time.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].